Workflows

All workflows in Freshdesk.

Money received Workflow
COAR - Workflows - All Documents (sharepoint.com)  Current responsibilities RPS TS owner: Jamari (Taylor back up) Daily Ops owner: Rebecca (Michael R bal...
Fri, Dec 20, 2024 at 11:38 AM
Loan Request Workflow
COAR - Workflows - All Documents (sharepoint.com)  This guide shows the progression of a loan request from initial request to disbursement. Please see you...
Wed, May 1, 2024 at 3:50 PM
Distribution Requests Workflow
TABLE OF CONTENTS General Distributions NHC ESOP Distributions Daily Distributions Force Outs FBO (Directed) Accounts Special Distributions ACP/...
Thu, Jan 23, 2025 at 9:34 AM
Distribution Requests: Defined Benefit Plan Payment Workflow
COAR - Workflows in Freshdesk - All Documents  This guide shows the progression of an RPS Defined Benefit Distribution Request from initial request to disb...
Tue, Jan 14, 2025 at 3:48 PM
Distribution Requests: Annuitized Defined Benefit and/or Cash Balance Plan Payments Workflow
Defined Benefit Payments - Annuitized ELD Associates, LLC Retirement Plan - Account # 50732006 This is only for annuitized payments. For lump sums, see...
Mon, Jan 13, 2025 at 4:56 PM
Force Outs Guide
Force Outs Process.docx    When making the Force Out tickets, please update the ticket subject to match the force out type (Plan Term - Rollo...
Fri, Aug 9, 2024 at 5:00 PM
Enrollment Forms/Requests Workflow
Requests for Enrollment Forms CSTs or Plan Participants can request new enrollment forms. If so, there's a few places to find them. Custom Reports in...
Fri, Jan 24, 2025 at 12:08 PM
Investment Election Change Workflow
Procedure: CSR Web Guide: Workflow: Workflows   Received via Form Please reference the Enrollment Forms/Requests Workflow.
Thu, Feb 29, 2024 at 2:24 PM
Address Change Request
When participants call requesting an address change, please use this workflow as a guide. NHC Plans Verify the plan participant using normal procedures...
Tue, Aug 27, 2024 at 11:42 AM
Tax Document Help Request Process
Michaela is the current owner of this process. Workflows saved here: Workflows 
Thu, May 9, 2024 at 10:23 AM